To book tickets through BASS Online, bring up details about the event you wish to book for. Use our search bar (at the top of every page) to locate an event, or follow one of the links from the home page. Follow the prompts to select a performance, number of tickets and type of tickets required.
Seats On Hold
When you check the availability of tickets for a performance, BASS Online will offer you what the ticket system considers to be the best available seats at the time of your enquiry. The ticket system puts the seats offered to you on hold for a short period to allow you time to decide if you want them and to fill out the purchase form. This period may vary from the standard 5 minutes depending on the event being bought.
Credit Card Account Required
All tickets must be paid for at the time of booking using a valid credit account. BASS currently accepts Visa, Mastercard, Diners Club, American Express and JCB accounts. Transactions are authorised instantly using our automated credit card authorisation system. This is the same system we use for all tickets purchased over the telephone and for credit card transactions on counter sales.
The first time you buy tickets from BASS Online you will need to fill out our secure form with name, address, and credit card details. When you purchase you will be given an account number. Future purchases will be quicker and more secure if you choose to use your account number and email address as identifiers. If you do this you will not have to re-enter other information however you will have to enter your credit card details for every transaction.
There might be a range of prices indicated for a price category (eg Adult A Reserve) due to the possibility that there are different prices for performances on certain days of the week and/or times of the day. Tickets might be cheaper early in the week (Monday or Tuesday) and earlier in the day (morning , matinee, or early evening performances).
There are some price categories that we are unable to offer through BASS Online, as they require appropriate identification to be shown at the time of purchase, information about these price types is available from all BASS Outlets and via the BASS contact center, on 131 246 from outside South Australia.
How Do I Get My Tickets?
You can collect your tickets from your nearest BASS outlet until close of business on the last working day prior to performance. The owner of the credit card used here must present that card (and proof of concession entitlement) at the outlet when collecting tickets.
If you can't collect your tickets before the event, we will have the tickets available at the venue, usually from one hour before the event. The credit card used for this purchase must be brought to collect your ticket(s).
Collection procedures vary for some outdoor and major events. Check the information on the Event show page. Proof of any concession entitlement may be required for ticket collection or to enter the venue.